Legal
Privacy Policy
Last updated: September 7, 2026
LUX68 respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect information when you visit our website, create an account, or make a purchase.
1. Information We Collect
We may collect personal information when you place an order, create or manage an account, contact our support team, or browse our website.
- Contact and delivery details, including your name, email, phone number, and shipping address
- Order, payment, and customer-service information
- Device, browser, cookies, and website usage data
- Marketing preferences when you choose to receive updates
2. How We Use Your Information
We use your information to process orders, deliver products, provide customer support, prevent fraud, improve our website, and communicate about purchases or updates.
Marketing messages are sent only where permitted by law or when you have given consent. You can opt out at any time.
3. Sharing of Your Data
We share information only with trusted providers when needed to operate our business, including payment processors, shipping carriers, technology partners, and authorities where required by law.
We do not sell your personal information.
4. How We Protect Your Data
We use reasonable technical and organizational safeguards designed to protect personal information. No online service can guarantee absolute security, so please keep your account credentials confidential.
5. Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, object to, or request a copy of your personal information.
To make a privacy request, contact us using the details below.
6. Cookies and Advertising
We use cookies and similar technologies to maintain site functionality, understand performance, and provide relevant advertising where permitted. You can manage cookies through your browser settings.
7. Policy Updates
We may update this policy to reflect operational, legal, or regulatory changes. The current version will always be posted on this page.
8. Contact Us
LUX68 LTD
Registered Office:
7 Coronation Road, Dephna House
London, NW10 7PQ, United Kingdom
Company No. 16609185
U.S. Customer Support / Returns:
35 Petaluma Blvd N
Petaluma, CA 94952-3001
United States
+1 313-288-8879
support@lux68.com
Monday - Friday: 10:00 AM - 7:00 PM Eastern Time (ET)